Refund policy

Digital Goods – No Returns Policy

Thank you for shopping with us. Please note that all purchases of digital products are final.

Due to the nature of digital goods, which are delivered instantly and cannot be physically returned, we do not offer refunds, exchanges, or cancellations once an order has been completed and the product has been accessed or downloaded.

By completing your purchase, you acknowledge and agree to the following:

• All digital product sales are final.
• No refunds will be issued for change of mind, accidental purchases, or incompatibility with your device or software.
• It is your responsibility to review product descriptions, system requirements, and compatibility details before making a purchase.

Exceptions

We will only offer a replacement or refund under the following circumstances:

• The file is corrupted or cannot be accessed.
• You did not receive the product after purchase.
• There is a proven technical issue on our end.

If you experience any of the above issues, please contact us at minazhao1@gmail.com within 30 days of purchase, and we will work to resolve the issue promptly.

Contact

For any questions or support, please contact us at:
minazhao1@gmail.com

This policy is designed to protect both the customer and our business while ensuring clarity and fairness in all transactions.